Plus: What Market Are You In, AI-Generated Art Is Not Copyrightable, "Going Shopping" is Dead, and more
Plus: How To Reinvent A Consumer Brand, Comedians Versus AI, Amazon Tackles Fake Reviews With AI, Creating Brand Champions, and more.
Plus in MX: 15 Practical Examples To Use Social Proof In Your Business
Plus: The Thought Leadership Matrix + Examples
Plus: 3 Ways to Drive Loyalty With The Post-Purchase Experience
Plus: 2023 CX Trends, Resolving Grief with ChatGPT, & Generative Search Insights
Plus: Jen AI, Bard is getting better, and the FTC cracks down on fake reviews
Plus: The Future of Media, a quick product page tip, and birthday gifts from Sephora
Plus: The Top 10 Brand Experience Trends in 2023
Plus: AI search engines, 14 Rules of Brand Strategy, and more
C3SG: The tactical narrative
Part 1: Story Frameworks for Business